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Load your CHCU Visa CREDIT and DEBIT CARD onto your Apple or Samsung Digital Wallet and leave your card at home. When you’re ready to make a purchase, look for the contactless symbol, then TAP your device and GO! It’s safe, secure, and fast.

Mobile Wallet

Avoid Fraud – Do not give your passcode over the phone or text

There are many types of cybercrimes being committed and they have become more sophisticated. Currently we are hearing about scammers that send fake text messages to trick people into giving them personal information – things like passwords and one-time pass codes. Scammers start by sending fake messages about fraud activity on a debit card with a link to click to resolve the issue. The messages look very real and may even appear to be from a phone # you recognize, such as CHCU’s phone #. The text may be followed up with a phone call or text, again from a phone # you recognize, asking to verify your identity by giving them the one-time passcode that they sent. The fraudster may be in the background attempting to click on forgot password on your online account so they can change the password without you knowing.

If you get a text or email message that you weren’t expecting and it asks you to give some personal information, don’t click on any links and don’t give any passcodes, PINs, or passwords. Legitimate companies won’t ask for personal information about your account by text. CHCU will never ask for your passwords.

If you think a message you’ve received might be real, contact the company using a phone number or website you know is real, NOT the information in the text message.

For more information about how to recognize and avoid phishing and other schemes, visit the Federal Trade Commission website.